Import from Git V2: FAQ and Troubleshooting

1. Why is the repository list empty even though my GitHub account is connected?

In V2, account connection and repository access are separate.

Check these points:

  • the correct installation is selected
  • the repository is included in the GitHub App scope
  • Refresh GitHub App Scope has been run after the latest GitHub-side change

See also: Import from Git V2: Manage GitHub Connections and Repository Access

2. Why is Next disabled in the wizard?

Next stays disabled when the current step is incomplete.

Common causes:

  • step 1: account, installation, repository, or runtime is missing
  • step 2: branch or pinned commit is not selected yet
  • step 3: import root or files are not selected yet
  • step 4: required metadata is still incomplete for one or more files

3. Why does Track Latest not automatically create new Test Cases for new files?

Because V2 separates code tracking from relationship changes.

Use Import Added Files in the detail page to explicitly create new Test Cases and bindings for newly discovered files.

4. Why are deleted source files not removed automatically?

Because V2 does not automatically delete Test Cases when the source disappears.

Use Mark Source Deleted to explicitly mark the affected bindings as source_deleted.

5. Why does GitHub Webhook not do what I expected?

Webhook behavior depends on import mode:

  • Sync Link + Track Latest: webhook triggers sync checks
  • Managed Import + Track Latest: webhook can advance the Mirror
  • Pinned Commit: webhook is unavailable

Webhook never replaces Import Added Files or Mark Source Deleted.

6. Why is Sync missing or disabled?

Possible reasons:

  • you are in Sync Link + Track Latest, which does not provide manual code sync
  • the import history is pinned to a commit
  • the connection expired
  • another sync is already in progress
  • the Mirror is already up to date

7. Why can I not change the Runtime after creation?

This is a product rule in V2.

The Runtime is fixed when the import history is created, so choose it carefully in step 1.

8. What happens if I delete an Import History?

Deleting an import history deletes all associated Test Cases.

If the record is a Managed Import, the corresponding Mirror is also deleted immediately.

9. Which terms matter most in V2?

The most important V2 terms are:

  • GitHub App installation
  • Repository Access Scope
  • Sync Link
  • Managed Import
  • Track Latest
  • Pinned Commit
  • Mirror
  • source_deleted

See also: Glossary

Still have questions?

Our team is here to help. Get in touch and we'll get back to you as soon as possible.